Client Education – Pt.1

Just the other day, during a lunch meeting with a couple of freelance web developer friends of mine, we got to talking about the challenges that we’ve faced while working with clients on projects of the Web variety.

It’s a no-brainer that positive client-vendor relationships, combined with proper work-flows contribute to creating a better end product, but while there exists an abundance of resources available to help Web Project Managers better serve their clients, there aren’t nearly as many complete resources for clients who seek to become better clients by gaining insight into how things work on the vendor’s side.

From my experience, the most challenging part of a Web Development project is almost always managing client-vendor communication and relationship. Whereas web development is a logical step by step process much like math, managing the client-vendor dynamic is definitely not, and never will be.

I decided to create this series of short articles with the hopes of helping clients work more efficiently and happily with their vendors. I believe that this series will also benefit vendors as well to look at things from the client-side.

The Vendor Client relationship – in real world situations

This is an excellent video depicting some of the challenges that vendors face when working with new clients. Those reading from the client-side, don’t take it personally, we’ll get to getting the most out of your limited media spend in future articles.